Turkish Airlines Cancellation Policy: Overview
Are you considering canceling your Turkish Airlines bookings? It’s essential to know the Turkish Airlines cancellation policy. This knowledge will empower you to make informed decisions about your cancellation, including refund options, tips to consider, and more.
Turkish Airlines is the flag carrier of Turkey, holding the IATA Code TK. It is reputed for its exceptional customer service and top-class travel services. In addition to offering services and making profits, Turkish Airlines prioritizes customer satisfaction. Therefore, it offers several comprehensive policies and guidelines, of which we will focus on the Turkish Airlines Cancellation Policy below.
You can make easy cancellations for your bookings done through Turkish Airlines by calling toll-free +1 (800) 874-8875 or +1-864-453-9779 OTA (accessible across the United States). Additionally, you can also do so through the Turkish Manage Booking section.
What is the policy of Turkish Airlines regarding cancellations?
Turkish Airlines’ generous cancellation policy is a set of rules and guidelines regarding flight cancellations. It allows you to cancel your flight and explains under what circumstances you can cancel for a fee or no additional charge and complete or partial refunds. Below are the cancellation rules-
- For those who need to make changes to their plans, Turkish Airlines offers a flexible 24-hour cancellation policy. This policy allows you to cancel your flights for a full refund within the first 24 hours of booking, whether you booked through the booking center or called the toll-free numbers +1 (800) 874-8875 or +1-864-453-9779. This flexibility should accommodate your needs and give you peace of mind.
- Cancellation requests from travelers after 24 hours are subject to a certain amount of fees. For refundable tickets, you can get a partial refund, and for non-refundable fares, you can either receive no refund or credit points for future travel plans.
- There can be cancellation costs if you need to cancel a ticket after the 24-hour grace period. The amount is determined by the kind of fare and your proximity to the departure date.
- Usually, it costs around $75$ to $250$ to cancel a domestic flight and above $250$ for an international flight.
- When flight cancellations occur due to weather or unforeseen circumstances, Turkish Airlines typically offers options for rescheduling free of cost.
- Upon cancellations made by Turkish Airlines, now if you do not want to travel, then you can also request a complete refund, no matter whether you owe a refundable or non-refundable ticket.
- Sometimes, flight cancellations or delays occur overnight, and you can get a full refund and a free hotel stay.
- When your flight is delayed for more than 3 hours, Turkish Airlines offers complete refunds if you request your flight cancellations.
Understand Fare/Situation Based Cancellation Options:
Before canceling your flight with Turkish Airlines, you must know the cancellation options offered by the airline for different airfares.
Economy Class Tickets:
- Turkish Flexible Fare: If you owe Turkish Airlines flexible fares, you can usually cancel with a refund, though a cancellation fee may apply.
- Semi-Flexible Fare: Semi-flexible ticket holders are allowed to request a refund, but the Turkish Airlines cancellation fee tends to be higher for this type of ticket.
- Restricted/Non-refundable Fare: This type of fare generally does not provide refunds in the event of cancellation.
Business Class Tickets:
- Flexible Fare: If you purchase a business class flexible fare for your journey with Turkish Airlines, you can claim a 100 full refund, though some conditions may apply even after 24 hours.
- Restricted Fare: Similar to economy-restricted fares, these often do not allow for a refund upon cancellation.
Special Circumstances:
- Pandemic Cancellations: Turkish Airlines has specific policies for cancellations and changes due to the pandemic as of COVID-19. Check their website for the most current information. For more personalized assistance, you can get direct help from a knowledgeable expert upon calling the Turkish main line at +1 (800) 874-8875 or +1-864-453-9779 OTA.
- Medical Reasons: In medical emergencies, tickets may be eligible for cancellation with a full refund. In such a case, you must contact the Turkish Airlines representative and submit essential documents to provide proof.
- Weather Cancellations: If your flight is canceled due to low visibility or bad weather, you can reschedule it at no cost or ask for a full refund in the original form of payment.
How to cancel the flight with the Turkish Airlines?
If you need to cancel your flight booked through Turkish Airlines, there are several methods you can use to cancel your flight reservations. To do so, you can navigate through the steps below to cancel the flight booking on Turkish Airlines-
Online Cancellation
- If you wish to cancel your flight online, then simply go to the official website of Turkish Airlines.
- Once the web interfaces are fully loaded, go to Turkish Airlines Manage Bookings.
- Enter your flight reference number in the first text field.
- Now, enter your last name in the second field and click on the flight flights.
- Choose the flight that you want to cancel.
- Click on the “Cancel Flight” option.
- Follow the further prompts and review the cancellation terms and conditions.
- Confirm the cancellation. If you are eligible for a refund, it will be credited back to your account within 5-7 days.
Calling the Turkish Helpline Number:
- If you find the online process of Turkish Airlines flight negotiations difficult, then you can proceed offline. To cancel your flight booked through Turkish Airlines offline, you can call Turkish Airlines’ helpline number at +1 (800) 874-8875 or +1-864-453-9779 (accessible across the United States).
- Once your call connects with an agent, you can request the agent for flight cancellation.
- You can provide the flight details and get the flight canceled.
Visit the Ticket Counter/Kiosk:
For a more in-person approach, or if you are at the airport, you can head toward the Turkish Airlines help desk center at the airport or follow the on-screen options at the Kiosk machine. Make sure to carry all your travel-related documents and details before heading to the help desk at the airport.
Tips for Managing Cancellations:
Consider the tips mentioned below for managing your cancellations efficiently-
- If your travel plans are uncertain, consider booking a flexible ticket to have more flexibility. This type of fare allows you to get a complete refund in some cases upon cancellations.
- Consider checking fare rules before booking. Reviewing the fare rules of your chosen ticket will help you make informed decisions about changes or cancellations.
- You must call Turkish Airlines phone number at +1 (800) 874-8875 or +1-864-453-9779 if you need to cancel or make modifications to your flight bookings.
What to do if Turkish Airlines cancels your flight?
If you find that your flight has been canceled by Turkish Airlines, then simply establish contact with a Turkish live representative at +1 (800) 874-8875 or +1-864-453-9779. Moreover, you can consider the information below-
- First of all, confirm that your flight has been canceled by checking the status of your scheduled flight.
- Next, collect all your flight confirmation details to expedite the process.
- Know your rights by reading the Turkish Airlines Cancellations policy for flights canceled by the airline.
- You can place a call by dialing Turkish Airlines’ general phone number at +1 (800) 874-8875 or +1-864-453-9779.
- Follow the IVR to get connected.
- Once connected, explain your situation to the agent and know your rights and coverages.
- Request the agent to file a claim request by providing him with all the required documents.
- Take notes of essential information provided by the agent.
- Don’t forget to follow up until you get your money back for your canceled flight.
Conclusion:
Overall, Understanding Turkish Airlines’ cancellation policy ensures you can manage your travel plans efficiently. The airline offers a 24-hour flexible cancellation window for full refunds that you can grab up cancellations made by calling +1 (800) 874-8875 or +1-864-453-9779 and online within 24 hours of booking. After 24 hours, the fees and refund options may vary depending on your fare type.
Whether you choose to cancel online, via phone, or in person at the airport, knowing the aforementioned information will help you navigate the process smoothly. Therefore, always review fare rules and consider booking flexible tickets to enjoy more flexibility during cancellations.
Frequently Asked Questions:
How to check the flight status of Turkish Airlines?
To check your Turkish Airlines flight’s current status, you can register with Turkish Airlines to receive email and text alerts, as well as check the status of flights via the airline’s mobile app or website through the “Check Flight Status” option. Additionally, you can talk to a customer service representative by calling the Turkish phone number +1 (800) 874-8875 or +1-864-453-9779 to find your flight.
What rights do I have for my canceled flight?
If your flight has been canceled by Turkish Airlines, you can again request to reschedule a flight free of cost or make a claim to obtain a complete 100% refund. Your refund will be credited to your account in the original form of payment you made during booking within 5-7 days. To obtain refunds, you can either proceed online through the website or make a call at the Turkish helpline number +1 (800) 874-8875 or +1-864-453-9779.