Volaris Cancellation Policy: What it Entails?
Volaris, a prominent Mexican low-cost airline, is known for its budget-friendly fares and exceptional customer service across the United States and Mexico. Whether you’re a frequent flyer or a first-time traveler, understanding Volaris’ cancellation policy is crucial to making seamless adjustments to your travel plans.
Whenever you find yourself in circumstances where you need to cancel your flight booked through Volaris Airlines. You can seamlessly do so through the Volaris official site or via phone call on Volaris phone number +1 855 VOLARIS (8652747) or +1-864-453-9779 (OTA).
If you want to know more, this article provides a comprehensive overview of Volaris’ cancellation policy, including the steps to cancel a flight, potential fees, and tips for managing your booking.
An Overview of Volaris Cancellation Policy
Like many airlines, Volaris offers a flight cancellation policy that varies depending on several factors, including the type of fare purchased, the timing of the cancellation, and the specific conditions of your ticket.
Here’s a breakdown of the key aspects of the Volaris Airlines Cancellation Policy-
A. Volaris 24 Hour Cancellation:
- Volaris typically allows passengers to cancel their bookings within 24 hours of purchase without incurring cancellation fees.
- Passengers can cancel their Volaris Airlines flight ticket and get a complete refund within the first 24 hours of booking.
- Flight scheduled departure must be at least 7 days away.
- You can cancel your Volaris flight ticket online, using the Volaris Manage Booking section, or on a call at their toll-free +1 855 VOLARIS (8652747) or +1-864-453-9779 OTA.
B. Cancellation Beyond 24 Hours:
- If you need to cancel your flight after the 24-hour window, you will be charged a certain amount of Volaris Airlines cancellation fees. However, Volaris used to charge between $75$ and $25 as cancellation fees for domestic flight cancellations and $250$ to $400+ for international flight ticket cancellations.
- The fees may vary based on the fare type and the timing of your cancellation. So it’s advisable to contact the Volaris officials at Volaris Airlines general customer service line at +1 855 VOLARIS (8652747) or +1-864-453-9779 to know the precise information on Volaris flight cancellation fees.
C. Cancellation Based on Your Fare Class:
Moreover, you must know that Volaris Airlines’ Cancellation policy varies between fares. The airline usually offers different fare classes to cater to various budgets and travel needs. Each fare has its cancellation fee, so it’s essential to understand the differences before booking your flight.
Understanding these fare types can help you determine how much flexibility you have if you need to cancel your flight:
- Basic Fare: This is the most economical and affordable option that generally imposes the most restrictions. Simply put, if you owe a Volaris Basic Fare ticket, then cancellations are usually subject to fees, and the refund can be partial or even zero in some cases.
- Volaris Plus: If you hold a Volaris Plus fare class ticket, then you can experience more flexibility compared to the Basic Fare. Passengers with Volaris Plus fare class tickets offer a more lenient cancellation policy and enable you to be eligible for partial or full refunds and travel credits that can be used for future travel.
- Volaris Premium: This fare option offers the highest level of flexibility. Passengers who purchase Volaris Premium tickets often benefit from a complete refund on their cancellations and lesser cancellation fees after the 24-hour window closes.
D. Flight Cancellations Made for Special Circumstances:
Certain situations may affect your ability to cancel a flight or the fees associated with cancellation. But some circumstances can offer more flexibility upon cancellations-
- Medical Emergencies: If you have faced a medical emergency with yourself or someone in your family. Then, Volaris may offer some flexibility with its cancellation policy. In such cases, you can request for a complete refund even after 24 hours of booking your refundable tickets. Just, be prepared to provide documentation or proof to prove your cancellation reason.
- Travel Restrictions: In cases of travel restrictions due to war-like situations, pandemics, or any other reason, regulations from the DOT, or travel advisories, Volaris Airlines may offer complete reimbursements to both refundable and non-refundable ticket holders.
How to Cancel Your Volaris Flight?
The procedure for canceling a flight that you have booked with Volaris Airlines is straightforward. The procedure is looking through the manage booking page on the official website. In addition, you may visit the airport desk counter and contact +1 855 VOLARIS (8652747) or +1-864-453-9779. If you want to get a complete refund, you have the first 24 hours after making your reservation to cancel it.
Cancellations via Volaris.com:
- To cancel your Volaris flight, follow these steps:
- Go to the Volaris website and navigate to the “Manage My Booking” section.
- Enter your booking reference and last name to access your flight details.
- Choose the flight you wish to cancel.
- Opt for the Cancel a Flight option and then follow the further prompts.
- Review the cancellation terms and conditions associated with your ticket.
- Follow the prompts to complete the cancellation process.
- Click on the confirm cancelation option and shortly, you will receive a flight cancellation email.
Cancellations Over the Phone:-
If you find the online procedure for canceling your flight booked through Volaris Airlines difficult, then you may prefer a more personalized approach. This is calling the Volaris customer service number. Upon calling the Volaris phone number +1 855 VOLARIS (8652747) or +1-864-453-9779, you can seamlessly request the agent to cancel your bookings.
Navigate through the steps below to reach out to an agent for making cancellations-
- To cancel a Volaris flight by phone, initially call +1 855 VOLARIS (8652747) or +1-864-453-9779 (accessible across the United States).
- Once the call connects, pay attention to the automated voice instructions.
- Press the designated key in your dial pad to select your deserted language.
- Listen to further IVR options and opt for the existing booking option.
- Press 3 or 4 to proceed further with flight cancellations.
- Soon, the automated system will transfer your call to the next available representative at the Volaris customer service.
- Once you interact with an agent on the other end of the call, request to make cancellations.
- Provide the agent with all the details and information required.
- Ask to review the refund details and any cancellation fees.
- Lastly, make the payment to complete the process.
What to do if Volaris Airlines cancels your Flight?
Flight cancellations can disrupt travel plans and cause significant inconvenience. If Volaris Airlines cancels your flight, it’s important to know your rights and the steps to take to address this kind of situation.
If Volaris cancels your flight due to any reason, you are typically entitled to a full refund or rebooking options at no additional charge. Here’s detailed information on what to do if your Volaris flight is canceled.
First, Verify the Cancellation.
Before proceeding further, you must ensure that your flight is indeed canceled. You can check your Email or contact Volaris directly at +1 855 VOLARIS (8652747) or +1-864-453-9779. Additionally, you can log in to your account on the Volaris website and check your flight status in the “Manage My Booking” section.
Here’s what you can do-
Once you’ve confirmed that your flight is canceled, you can-
- Rebook or re-schedule your flight on the next available option. At this time, you can do so absolutely free, not even a fare difference. Usually, Volaris Airlines does it on its own in some cases. But, if you do not want to travel, you can cancel and ask for a refund.
- If Volaris cancels your flight and reschedules it, and you want to book the next flight on your own, you can contact Volaris customer service or use their online rebooking feature through the Volaris Manage Booking page.
- If Volaris cancels your flight and you choose not to rebook, you are generally entitled to a full refund. The refund process can vary, so check the specific terms for your ticket. You can directly call +1 855 VOLARIS (8652747) or +1-864-453-9779, the Volaris main line to get precise information on refund as per your ticket time.
Final Verdict:
Overall, familiarizing yourself with Volaris’ cancellation policy enables you to manage your travel plans effectively. Once you understand the fare types, cancellation fees, and procedures, you can make informed decisions and efficiently deal with uncertainties that may ruin your travel plans.
Remember to review the specific terms and conditions of your ticket and consult Volaris’ knowledgeable customer service agent directly at +1 855 VOLARIS (8652747) or +1-864-453-9779.
Frequently Asked Questions:
Can I cancel my Flight a day before departure?
Indeed! You can do so by making a request upon calling the Volaris customer service number at +1 855 VOLARIS (8652747) or +1-864-453-9779 OTA (accessible across the Volaris States). But canceling a flight within 24 hours of departure is generally more expensive and may result in the forfeiture of the entire fare.
Does Volaris have a cancellation policy?
Yes! To provide flexibility in travel plans, Volaris Airlines offers a comprehensive flight cancellation policy, allowing travelers to make seamless cancellations. Travelers can cancel their reservations by phone at +1 855 VOLARIS (8652747) or +1-864-453-9779 and get a full refund within 24 hours of making the reservation, according to Volaris’ 24-hour refund policy. You may also make cancellations using the Volaris online manage booking feature.